Portal software is a type of development tool used to create a portal (starting point) on a company's intranet so that employees can find a centralized starting place for access to consolidated enterprise-related functions, such as e-mail, customer relationship management (CRM) tools, company information, workgroup systems, and other applications. The package may be customized to varying degrees of enterprise or individual specificity. Portal software is similar to intranet software, but the end product typically features more complexity, automation, organization, and interactivity. Although the end product is sometimes referred to as an intranet portal, it is usually called an enterprise information portal.